Product Privacy and Cybersecurity

Partnering with our customers to deliver secure products and services


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At IL, we understand that our customers face ever-changing challenges related to digitization of healthcare, mounting cyberthreats, cybersecurity guidance from regulatory authorities (e.g., FDA, Health Canada), as well as privacy requirements.  

We are committed to continuously transforming our organization to address these product privacy and cybersecurity challenges and protect our systems against viruses or ransomware that could compromise our systems or patient data, and ultimately patient care.  

While cybersecurity is a shared responsibility between IL and our customers, we have developed the IL Product Privacy and Cybersecurity Action Program to help address its challenges.

 

         Pillars of the IL Product Privacy and Cybersecurity Action Program include:

         1. Organization

         Institutionalize the functions related to privacy and cybersecurity

         2. Policy and Process

         Establish standard policies and processes required in each functional area

         3. Product Design

         Deploy mitigations for on-market products, implement security-by-design, and adapt to the changing landscape

         4. Customer Communication

         Proactively summarize our approach to privacy and security, communicate critical vulnerabilities and mitigations when appropriate 

 

Vulnerability intelligence is a key part of our Product Privacy and Cybersecurity Action Program, including information received from our customers around the world.  All vulnerability-related submissions are investigated, and, when necessary, identified concerns are addressed and shared  with customers through the coordinated vulnerability disclosure process. 

Our commitment to continuous adherence to this Action Program enables us to deliver products that support your efforts to protect your patient data and your hospital from cyberthreats, to ensure that patient care is never interrupted or compromised—now and in the future. 

 

If you have any questions or concerns, and to report a cybersecurity issue, please email us at cybersecurity@ilww.com