When you browse through our site, we collect information on the efficiency and use of our website. This information includes the number of times a web page is accessed, the browser used, and paths taken when moving through the website, and search terms entered by users. This information is collected in the aggregate and is not matched up with any personal information about you. We keep this information for an indefinite time to improve the operation of our site.
We also collect personal contact information when you enter it on our website. This contact information is stored on our servers and used to better serve your needs and requests. Personally identifiable contact information is never sold to anyone outside Instrumentation Laboratory. If our internal resources are unable to carry out a request, program, or activity we will assign it to a third party (for example: a trusted contractor or agency). In this case, we would share the necessary information with them and they would carry out the request, program, or activity on our behalf. They would not be allowed use the information for their own marketing purposes.
Instrumentation Laboratory employs "cookie" technology to help visitors move faster through the site. When you fill out the information form to access our "Free Downloads," we pass a cookie to your computer. A cookie is a string of information that's stored on the hard drive in your computer's memory and it lets us know that you've already given us your information. This way you can re-access the "Free Downloads" on the site numerous times, without having to fill out the form over and over. This generally leads to a more positive experience searching for the information you desire.