Tenders and Contracts Manager

Key Accountabilities

• Reporting:
  • Directly to the Head of Contract Management.
• Tender Lifecycle Management.
  • Deliver the end-to-end process for tenders and contracts, from pre-tender preparation to post-award execution and closure.
  • Coordinate and execute tender offers, negotiate terms, and ensure timely submission of compliant bids.
  • Oversee cross‑functional tender project management, ensuring all departments contribute effectively and to deadline
  • Draft, review, and manage contractual documentation, including extensions and amendments.
  • Identify risks within the tenders we are applying to and contracts we are in
  • Support the provision of realistic forecasts for business and financial planning
  • Develop “Bidding” utilisation for revenue and profit management
  • Construct answers to the social value and sustainablity sections of all tenders
  • Delivery of Tendering strategy
• Working with Primary Contractors and Framework Providers:
  • Obtain effective tender offers and negotiate terms.
  • Provide contractual documentation as required.
  • Support the sales teams on the architecture and delivery of all frameworks providing support and guidance on all procurement routes.
• Contract Monitoring and Delivery:
  • Support the implementation and performance of contracts, ensuring delivery against agreed KPIs and service levels.
  • Collect data and report on all contractual KPIs by their agreed deadlines
  • For Managed Service contracts, collaborate with Primaries and 3rd parties against agreed measures and hold suppliers accountable to those measures.
  • Support all contractual processes including Quarterly Reports, delivering them to customers where appropriate
  • Ensure robust processes for CPR contracts are being developed and adhered to
  • Work with the Implementation Manager to ensure the route from implementation to BAU in all contracts is smooth.
  • Be a point of escalation for Area Account Managers for contractual queries
  • Deliver contract 1:1 reviews with all Area Account Managers.
  • Provide support in negotiating with NHS Procurements
• Change Control Management:
  • Manage change control throughout the contract lifecycle.
  • Execute exit strategies where contracts are concluding.
• Interdepartmental Relations:
  • Collaborate with each Business Unit to grow overall sales and market share for Werfen products.
  • Maximize revenue, profit, and company image through tenders, contracts, and new business opportunities.
  • Represent the company and its products in partnership with Business Units to customers and partners.
• Business Development:
  • Maintain and develop current business while identifying new opportunities in line with business objectives.
  • Proactively propose actions to the management team to maximize these opportunities and drive up operating income.
  • Identify new processes to be more efficient and reduce costs
  • Utilise AI modelling to improve tenders and contract management
• Contract Management Processes:
  • Assist in developing sound commercial processes that meet corporate/business area goals and metrics.
  • Utilise appropriate contractual templates and service levels for third-party suppliers.
  • Drive continuous improvement across tender and contract processes, including the implementation of AI‑supported tender optimisation, pricing intelligence, and automated KPI insights.
  • Lead initiatives that improve operational efficiency and enhance the organisation’s commercial competitiveness.
  • Develop and maintain clear KPI dashboards and reporting for contracting performance across all business units

Internal Networking

• Senior Leadership, Sales, Service, Quality, Finance departments and other commercial functions.