Technology Delivery Office Lead
Job Information
About the Position
Introduction
Werfen is a growing, family-owned, innovative company founded in 1966 in Barcelona, Spain. We are a worldwide leader in specialized diagnostics in the areas of Hemostasis, Acute Care Diagnostics, Transfusion, Autoimmunity, and Transplant. Through our Original Equipment Manufacturing (OEM) business line, we research, develop, and manufacture customized assays and biomaterials. We operate directly in 30 countries, and in more than 100 territories through distributors. Our Headquarters and Technology Centers are located in the US and Europe, and our workforce is more than 7,000 strong.
Overview
The Technology Delivery Office Lead is responsible for leading the IT delivery execution function and governance, ensuring the successful delivery of the enterprise technology portfolio projects from initiation through value realization. The role establishes and operates the governance frameworks, delivery standards, methodologies, and execution practices that enable initiatives to be delivered consistently, efficiently, and in alignment with business priorities and strategic objectives.
Working in close partnership with the IT Digital Enablement Leads — who own business engagement, strategy, and demand management within their respective value streams — the Technology Delivery Office Lead ensures initiatives transition effectively from prioritization into project execution and deliver measurable business outcomes.
The role leads a team of Project and Program Managers and is accountable for portfolio execution oversight, delivery performance, cross-functional coordination, risk and dependency management, resource planning, and executive reporting. The Technology Delivery Office Lead also defines and evolves the IT delivery operating model, balancing Agile, hybrid, and traditional methodologies while continuously strengthening delivery capabilities, governance maturity, and operational discipline across IT.
This position reports to the Senior Director of IT Digital Enablement.
Responsibilities
Key Accountabilities
- Own and evolve the Technology Delivery Office function, including delivery methodology, standards, tools and operating model, balancing Agile and traditional approaches and ensuring alignment with the broader IT and business strategy.
- Govern the IT initiative portfolio in close partnership with the IT Digital Enablement Leads, managing prioritization, resource planning, financial discipline, business case validation and benefits realization across the portfolio.
- Oversee the execution of IT Projects, ensuring on-time, on-budget and high-quality delivery aligned with strategic intent, integrating change management practices into delivery to support effective adoption.
- Lead, develop and inspire the team, building delivery capability across the function and maintaining effective management processes including onboarding, development, performance management and succession.
- Track and report project health, value realization, risks and interdependencies to IT and business leadership, drive continuous improvement of delivery practices, and partner with Cybersecurity, Quality, Regulatory and external vendors to ensure governance and compliance of delivery work; other duties as assigned.
Networking/Key relationships
- Global IT and IT Leadership Team
- Business Unit leadership and functional heads
- External technology vendors and delivery partners
- Other functions as required
Qualifications
Minimum Knowledge & Experience required for the position:
Education: Bachelor’s degree in Information Technology, Computer Science, Engineering, Business Administration, or a related field.
Professional certifications such as PMP, PMI-ACP or PRINCE2.
Experience:
- 10+ years of experience in IT project and program management, with at least 5 years in a leadership or PMO role.
- Demonstrated success in establishing and scaling a PMO from the ground up within a complex IT or business environment.
- Strong experience applying and integrating Agile methodologies into PMO practices and hybrid delivery models.
- Proven track record of managing cross-functional IT projects, including application development, infrastructure, and digital initiatives.
- Expertise in continuous improvement frameworks, such as Six Sigma, Kanban, Scrum, Kaizen or others
- Expertise with project and portfolio management tools (e.g., Jira, MS Project, ServiceNow, Smartsheet).
- Excellent communication and stakeholder management skills, with the ability to influence at all levels of the organization.
Skills & Capabilities:
The ideal candidate for this position will exhibit the following skills and competencies:
- Project & Portfolio Management – Deep expertise in managing complex IT projects and portfolios using both traditional and Agile methodologies.
- PMO Framework Development – Ability to design, implement, and continuously improve project governance, standards, and reporting processes.
- Change Management – Strong capability to lead and support organizational change, helping teams adapt to new ways of working, tools, and delivery models. Proven ability to embed change practices into project and program execution.
- Agile & Hybrid Delivery – Skilled at integrating Agile delivery into PMO structures, supporting flexibility while maintaining governance and alignment.
- Strategic Thinking – Ability to align project and portfolio execution with broader IT and business strategy, identifying opportunities for value creation.
- Stakeholder Engagement – Excellent interpersonal and influencing skills, with a track record of building trust with technical and non-technical stakeholders across levels.
- Communication – Clear and confident communicator, capable of synthesizing and presenting complex information to senior leadership.
- Leadership & Team Development – Experience managing or mentoring others, creating an environment that promotes accountability, growth, and collaboration.
- Analytical & Decision-Making Skills – Data-driven mindset to track project performance, assess risks, and make sound recommendations under pressure.
- Tool Proficiency – Strong command of project management and collaboration tools (e.g., ServiceNow, Smartsheet, PowerApps, PowerAutomate, MS Project, Power BI).
Travel requirements:
Less than 10% of the time
If you are interested in constantly learning and being challenged on a daily basis, we encourage you to submit your resume or CV.
Werfen appreciates and values diversity. We are an Equal Opportunity/Affirmative Action Employer M/F/D/V.
www.werfen.com
