SAP Development Manager

Key Accountabilities

• Lead and manage the SAP SD development team, including workload balancing, delivery planning, prioritization, employee development, coaching, and performance management.
• Drive effective execution and accountability across the team while ensuring high-quality support and project delivery.
• Partner with business stakeholders and IT business partners to deliver scalable and maintainable SAP SD solutions aligned with business priorities.
• Provide functional and technical leadership for over all SAP SD function, including Order-to-Cash, Customer Service, pricing, billing, logistics integration, outputs/forms, workflows, related interfaces, etc.
• Support Werfen’s Clean Core strategy by promoting SAP standard functionality, upgrade-friendly enhancements, and reduction of unnecessary custom developments, this role with perform the overall governance of the team daily execution and direction.
• Review existing custom solutions and identify opportunities for simplification, standardization, modernization, or redesign.
• Establish and enforce SAP development standards, documentation expectations, support processes, and technical governance practices within the team.
• Activitely join and contribute to the related design of any other enterprise application that has integration with SAP and has impact on the SD function, ensure the proper design and system stability.
• Support project delivery, operational support activities, issue resolution, and cross-functional coordination with global IT teams.
• Contribute to organizational capability building through mentoring, knowledge sharing, process improvement, and team development initiatives.
• Provide backup leadership support across other SAP functional teams when required, particularly in coordination with Finance and cross-functional initiatives.

Networking/Key relationships

• Collaborate with multiple teams with in IT including but not limited to SAP Basis, IT business partners, Security, Integration, Infrastructure, SQA and to ensure stable and scalable enterprise solutions.
• Strong stakeholder management skills and conflict management skills are necessary for this role.
• Strong collaboration with different enterprise application teams to ensure successful delivery of the projects, these projects including Manhattan, Salesforce, ServiceNow, etc.
• Capability to collaborate, contact and work with third-party companies to define solutions, viable path for different prjoects or critical issues.
• Collaborate with the business partner to manage stakeholders, project initiations, prioritizations, etc.
• Strong team management skills and technical & functional leadership.
• Strong capability to support and execute the initiatives and directions from senior leaderships.

Minimum Knowledge & Experience required for the position:

• Master’s degree in Information Technology, Computer Science, Engineering, or related discipline.
• Minimum 10 years of SAP experience with strong expertise in SAP SD / Order-to-Cash processes.
• Minimum 5 years leading or managing SAP development teams.
• Strong functional knowledge of SAP SD business processes including sales orders, pricing, billing, shipping, customer master, outputs, and integrations.
• Strong technical SAP knowledge including the most modernized SAP technology including SAP cloud development, BTP, RAP, Fiori, etc. The classic development skills are basic, for example, ABAP development, enhancements, interfaces, APIs, forms, workflows, and SAP architecture concepts.
• Experience working in SAP environments with structured governance and standardization practices.
• Experience participating in SAP transformation, standardization, or Clean Core initiatives preferred.
• Experience evaluating and reducing legacy customizations preferred.
• Experience in SAP S/4HANA environments required.
• Experience in regulated manufacturing, medical device, healthcare, or similar industries preferred.
• Experience collaborating with Finance processes or supporting cross-functional SAP initiatives is a plus.
• Previous consulting experience or experience in highly standardized SAP organizations is a plus.

Additional Leadership Expectations

Leadership Expectations

This position is expected to function as a true people management and organizational leadership role.

Success in this role requires:

• Building a high-performing and accountable team culture

• Effectively delegating responsibilities and developing team capabilities

• Establishing clear ownership and execution expectations

• Driving delivery discipline and operational maturity

• Balancing leadership responsibilities with sufficient technical oversight

• Supporting organizational change and continuous improvement initiatives

• Promoting collaboration, transparency, and proactive communication

The successful candidate should demonstrate the ability to lead teams through transformation initiatives while maintaining operational stability and strong employee engagement.

Skills & Capabilities:

• Strong people management and leadership skills.
• Ability to drive accountability and execution discipline.
• Strong SAP SD functional expertise.
• Strong SAP technical and architecture understanding.
• Ability to balance business requirements with long-term sustainability.
• Strong communication and stakeholder management skills.
• Strong prioritization and decision-making capabilities.
• Ability to challenge unnecessary complexity and customization.
• Strong team development skills and coaching mindset.
• Strong collaboration and organizational influence skills.

Travel requirements:

Approximately 10–20% travel may be required to support business initiatives, workshops, project deployments, and collaborations.