Job Information
About the Position
Introduction
Werfen is a growing, family-owned, innovative company founded in 1966 in Barcelona, Spain. We are a worldwide leader in specialized diagnostics in the areas of Hemostasis, Acute Care Diagnostics, Transfusion, Autoimmunity, and Transplant. Through our Original Equipment Manufacturing (OEM) business line, we research, develop, and manufacture customized assays and biomaterials. We operate directly in 30 countries, and in more than 100 territories through distributors. Our Headquarters and Technology Centers are located in the US and Europe, and our workforce is more than 7,000 strong.
Overview
Job Summary
The Sales Application Specialist will be responsible for sales, promotion and technical support to the customers in order to guarantee the right performance of both reagents and instruments.
Responsibilities
Key Accountabilities
• Assure the Compliance with Ethical Code
• Promote Werfen solutions and advise customers to improve lab organization
• Focusing its actions on "Value Selling"
• Perform demonstrations and build trust in our solutions
• Keep clients updated in new techniques, by providing product information and organizing special visits.
• Train customers and ensure correct performance of the solutions
• Provide troubleshooting for technical enquiries
• Follow-up of the client looking for new opportunities for growth
• Control the level of service offered by the different departments of the Company in the assigned accounts.
• Responsible for a budget, should look for business opportunities
• Responsible for the technical solution of the zGP
• Responsible for the technical interpretation of the tender documents and the preparation of the technical documents (in collaboration with KAM and B.Unit)
• Solves product incidents at technical level in coordination with specialists from the Business Unit and the manufacturer companies.
• Installation of equipment, in coordination with the Technical Service
• Organize special visits with product managers.
Networking/Key relationships
Sales Manager, KAM, Application Specialists, Product Managers, Technical Support Team and other support functions.
Qualifications
Minimum Knowledge & Experience required for the position:
•Advanced degree in Biology, Medicine or Pharmacy.
•Good knowledge of English
•Knowledge of Spanish valued (Portugal)
•Knowledge of Portuguese valued (Spain)
Skills & Capabilities:
Team and individual working capacity
oSelf-organized, identifies and differentiates the issues that require to be prioritized, works efficiently with quality results. Works well under pressure.
Market and product knowledge
oMaintains professional and technical knowledge about the product lines and the market.
oShows enthusiasm and passion for all the products of his Business Line. Conveys the desire to get better knowledge of Werfen’s products and solutions to the entire commercial network.
oHas a deep knowledge of the market and the competition. Keeps this information updated to the salespeople in order to engage and reinforce a good communication amongst Werfen’s representatives and Clients.
Stablishes relations with costumers based on trust and confidence
Communication
oMaintains professional and technical knowledge about the product lines and the market
oSpeaks clear, concisely and is compelling in negative or positive scenarios; listens to people and gets feedback, participates in meetings constructively and he/she is skilled to speak in public.
Anticipation
oHis/her strategic vision and deep knowledge of the market allow him/her to foresee changing circumstances and is able to develop new plans and ideas when situations change.
Travel requirements:
TBD
If you are interested in constantly learning and being challenged on a daily basis, we encourage you to submit your resume or CV.
Werfen appreciates and values diversity. We are an Equal Opportunity/Affirmative Action Employer M/F/D/V.
www.werfen.com
