Repair Center Technician

Under direction of the Service Specialist Manager, develops tasks relative technical repair and verfication of Werfen lnstrument systems.

Key Accountabilities

• Perform technical repairs on all assigned systems. This includes updates, upgrades, preventive maintenance and product enhancements.

• Perform technical refurbishment of equipment modules

• Programme, execute and report on service calls

• Assertive and clear communication with colleagues

• Promote and facilitate compliance with the core values of Werfen:

• Integrity: Respect for people, honesty and humility.

• Leadership & Management: Innovation and teamwork.

• Delivering Results: Quality&Excellence and Customer Focus.

• Other duties as assigned by the Service Specialist Manager and the Service Director.

Networking/Key relationships

•Other roles within service: Service Specialist Manager, Service Area Manager,

Service Director, Helpline, Field Service Engineer, Supply Chain.

Skills & Capabilities:

•Problem analysis and problem solving

•Organizational skills and customer service orientation

•Strong communication skills

Adaptability

• Responsibility

• To build a team

Travel requirements:

• N/A

Acknowledgement:

• Education: Higher vocational education or bachelor's degree relative to electrical/ electronical engineering

• Experience: Experience in a technical department