Quality Product Support Analyst II

Minimum Knowledge & Experience required for the position: 

• Bachelor’s degree in biology, biochemistry or other related fields required.
• Miniumum of three (3) years of relevant laborory test experience required, of which at least 1 year should be in medical device or in vitro diagnostic industry preferrably in quality control / product testing related functions functions.
• Working knowledge of data analysis and trending.
• Working knowledge of quality regulations and standards required, including ability to apply compliance and quality requirements.
• Working knowledge of laboratory practices and product testing in regulatory industry.
• Working knowledge of the scientific thinking.

Management has the discretion of substituting relevant work experience for a degree and/or making exceptions to the years of experience requirement. 

Skills & Capabilities: 

• Working skill in the operation and maintenance of laboratory instruments.
• Working analytical, critical thinking and problem-solving skills.
• Advanced proofreading accuracy and attention to detail skills.
• Advanced communication skills; both written and verbal.
• Advanced computer skills with proficiency with MS Office programs.
• Advanced observation skills.
• Advanced good laboratory techniques.
• Working ability to analyze and interpret data.
• Working ability to write in a concise, logical fashion.
• Working ability to effectively utilize scientific information resources within the assigned area of responsibility.
• Advanced ability to work effectively, both independently, and as an integral contributor toward the achievement of project and company goals.
• Advanced ability to work independently and within a team environment.
• Advanced ability to successfully manage multiple tasks in a fast-paced environment in a team and/or individual capacity.
• Advanced ability to follow procedures and protocols.
• Advanced ability to work in a methodical and organized fashion.

Travel Requirements: 

• None

Work Environment:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  While performing the duties of this job, the employee is regularly required to communicate. Must be able to detect, identify and inspect scientific data. The employee will be required to stand and/or walk up to 8 hours per day and/or sit for up to 8 hours per day.  Must be able to use hands to feel objects, including keyboard, telephone and pipettes or other lab equipment.  May need to reach with hands and arms, climb stairs, balance, stoop, kneel or crouch.  Will be required to talk and hear and have specific vision abilities, including close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.  May occasionally have to lift and/or move up to 25 pounds.  The noise level in the work environment will vary but is usually moderate. 

Other Duties and Acknowledgement:

The above statements are intended to describe the general nature and level of work being performed by the incumbent. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of this position. Note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. This job description does not constitute or contain a contract or employment promise of any kind. Nothing contained herein modifies the at-will nature of employment with Werfen.

The hourly range for this position is currently $24- $32. Individual compensation is based on the candidate’s qualifications for the position, including experience, skills, knowledge, education, certifications, internal equity, budget and/or other business and organizational needs.