Cash Collector Spanish

WERFEN

JOB DESCRIPTION

Title of position:  Cash Collector Spanish

Name of Department: Finance Shared Services

Location: Barcelona (Spain)

This position reports to: Credit & Collections Manager

Number of direct reports to this position: N/A

Position Summary:

Main function is to make sure customers outstanding balances are collected at due date.

Follow up debt maturity and makes sure all invoices are collected on a timely manner. Also, in case of past due invoices, trigger the corresponding actions and escalation path to ensure outstanding balances are managed and cashed in.

Key Accountabilities:

• Monitor accounts to identify outstanding debts
• Investigate historical data for each debt or bill
• Find and contact clients to ask about their overdue payments
• Take actions to encourage timely debt payments
• Process payments and refunds
• Resolve billing and customer credit issues
• Update account status records and collection efforts
• Report on collection activity and accounts receivable status
• Weekly and monthly reporting to direct supervisor

Budget managed (if applicable)

N/A

Internal Networking/Key relationships

To be determined based on department needs

Minimum skills & capabilities:

• Team player
• Flexibility and adaptability to fast changing environment
• Results- oriented
• Used to working under pressure
• High working capability
• Well organized and a self-starter
• Detail oriented, professional attitude, reliable
• Problem-solving skills

Minimum knowledge & experience required:

• 3+ years of Collections experience (Accounts Receivable may be considered), experience in the Healthcare Technology Sector is a plus
• Knowledge of Billing and Collections procedures
• Accounts Receivable knowledge/experience a plus
• University degree preferred
• Advanced Microsoft Office user, specifically Excel
• Languages: Spanish and Catalan (native or negotiation), English valuable
• SAP knowledge desirable