Job Information
About the Position
Introduction
Werfen is a growing, family-owned, innovative company founded in 1966 in Barcelona, Spain. We are a worldwide leader in specialized diagnostics in the areas of Hemostasis, Acute Care Diagnostics, Transfusion, Autoimmunity, and Transplant. Through our Original Equipment Manufacturing (OEM) business line, we research, develop, and manufacture customized assays and biomaterials. We operate directly in 30 countries, and in more than 100 territories through distributors. Our Headquarters and Technology Centers are located in the US and Europe, and our workforce is more than 7,000 strong.
Our success comes from a specific focus in these rapidly evolving diagnostic areas, our commitment to customers, and our dedication to innovation and quality. We’re passionate about providing healthcare professionals the most valuable and complete solutions to improve hospital efficiency and enhance patient care.
Overview
Job Summary
As an Associate Service Center Technician, you will engage in routine mechanical, electromechanical, and electronic technical activities related to servicing returned instruments. Your role will require attention to detail during troubleshooting, repairs, and documentation of these activities. You will work collaboratively with other technicians and cross-functional partners, maintaining a sense of urgency and precision to ensure a high level of customer satisfaction.
The pay range for this position is currently $22-$27/hr. Individual compensation is based on the candidate’s qualifications for the position, including experience, skills, knowledge, education, certifications, internal equity, budget, and/or other business and organizational needs.
Responsibilities
Key Accountabilities
- Troubleshoot and repair medical device instruments to the component level,
- Ability to follow Engineering Change Orders (ECO), Standard Operating Procedures (SOPs), technical documents, reports, and manuals.
- Perform decontamination of returned instruments for repair.
- Maintain device history records and service reports associated with Instrument repairs.
- Enter data into Enterprise Resource Planning (ERP) system.
- Accurately transact parts and inventory are used in repairing instruments.
- Maintain a clean, organized, and safe work environment.
- Continually work to achieve assigned goals; meed unscheduled peaks in workload as necessary to ensure no delay for customers.
- Responsible for complying with all appropriate regulatory bodies (FDA, ISO, e.g.) mandated policies, procedures, work instructions, and records.
- Other duties as assigned, according to the changing needs of the business
Networking/Key Relationships
- Instrument Manufacturing
- R&D
- Bio QC
- Management
Qualifications
Minimum Knowledge & Experience required for the position:
- High School diploma or equivalent.
- Minimum of one (1) year previous instrument repair or equivalent experience; previous experience in a regulated medical device manufacturing or pharmaceutical environment strongly preferred.
Skills & Capabilities:
- Familiarity with several types of measurement equipment, digital multi-meter, oscilloscope, and AC/DC power supplies.
- Knowledge of basic electronics for component functionality is preferred.
- ability to solder small components preferred.
- Familiarity utilizing various test fixtures, assembly jigs, and tools.
- Understanding of assembly drawing and schematics.
- Familiarity with maintaining inventory of instruments and spare parts.
- Familiarity with GDP and GMP preferred.
- Ability to effectively communicate with peers and management through all methods.
- Ability to collaborate with immediate team members.
Travel Requirements:
No Travel needed.
If you are interested in constantly learning and being challenged on a daily basis we encourage you to submit your resume or CV.
Werfen is an Equal Opportunity employer and is committed to a diverse workplace. Werfen strictly prohibits unlawful discrimination, harassment or retaliation based upon an individual’s race, color, religion, gender, sexual orientation, gender identity/expression, national origin/ancestry, age, mental/physical disability, medical condition, marital status, veteran status, or any other protected characteristic as defined by applicable state or federal law. If you have a disability and need an accommodation in relation to the online application process, please contact NAtalentacquisition@werfen.com for assistance.
We operate directly in over 30 countries, and in more than 100 territories through distributors. Annual revenue is approximately $2 billion and more than 7,000 employees around the world comprise our Werfen team.
www.werfen.com
