WERFEN

JOB DESCRIPTION: SALES SPECIALIST– Triveneto (Italy)

Title of position: Sales Specialist Triveneto (Italy)

Name of Department: Sales

Location: Triveneto, Italy

This position reports to: Area Manager

Number of direct reports (and total number of team members) reporting to this position: N/A

Position Summary

He/she supports the Area Sales Representative in both pre-sales and post-sales phases, in order to achieve the revenue targets of its Area.

He/she ensures the products training and their Customer promotion in order to increase their visibility and market positioning.

Key Accountabilities

• Takes care of new systems and products start-up for all Customers
• Collaborates with the Area Sales Representative in order to prepare the most suitable technical and economic proposal to be presented to the Customer
• Conducts both product and systems training to Customers
• Monitors the Customer satisfaction degree, collects its needs and evaluates the competitors’ actions
• Collaborates with the Marketing department in collecting new applications to be developed and facilitates their subsequent promotion
• Provides for the necessary technical reports in order to participate in tenders or offers
• Supports the Area Sales Representative during ongoing negotiations and for their closing
• Makes systems demonstration both on Company site and Customer’s site
• Manages the priority of intervention according to Customer segmentation.

Budget managed (if applicable)

N/A

Internal Networking/Key relationships

Internal Stakeholders:

• • Marketing Department
  • Customer Support Department
  • Tender & Offers Department
  • Logistics Department
  • Communication Department
  • Sales Area Manager
  • Sales Specialist Coordinator
  • Sales Representative.

External Stakeholders:

• • Customers
  • End-users
  • External Agencies.

Skills & Capabilities

• Effective teamworking
• Negotiation
• Systemic view
• Analytical thinking
• Analysis of critical situations
• Ability to effectively plan and prioritize tasks
• Drive for results
• Communication and listening
• Problem solving
• Customer focus
• Solid presentation and training skills
• Flexibility / Adaptability.

Minimum Knowledge & Experience required for the position

• Education
  • Bachelor’s Degree in Life Sciences, Medical Technology, Engineering or related discipline (e.g. Biology, Biochemistry, Biomedical Engineering, etc.)

• Experience
  • At least 2-year experience in Sales or Application Specialist position within an IVD Company working in an international context
  • Regulations and management of tenders
  • Knowledge of Market/Customers/Area/Competitors
  • Knowledge of company organization (roles, processes, etc.)
  • Knowledge of Coagulation and Clinical Chemistry products will be a plus.

• Additional Skills/Knowledge
  • Basic Marketing knowledge
  • SAP
  • Office365
  • Languages:
    • Italian, mother tongue
    • English, level B2/C1.

International Mobility

Not required.

Travel Requirements

Up to 90% of working time.