岗位职责：    
•    Responsible for Instrument technical performance and customer satisfaction on Service in their customers.
•    Provides highly visible customer support through the performance of on-site installations and necessary diagnoses, troubleshooting, service and repair of complex instruments and systems.
•    Performs routine and some non-routines technical repairs of all systems. This includes updates, retrofits, PMs and product enhancements.
•    In HemoCELL installations performs facility inspections, instrument validation, customer training and IQ/OQ of the equipment.
•    Instructs customers in the proper operation, maintenance and troubleshooting of Werfen instruments and systems.
•    Is responsible for complying with all Werfen policies and procedures, including but not limited to technical checklist, reporting, safety procedures.
•    Responsible for routine interaction with sales counterparts with respect to customer situations, updates, and lead generations
•    Other duties and responsibilities as assigned by the Area Service Manager/Field Service Director
•    Perform other tasks as assigned

任职资格：    
•    Education: Degree in Electronics, Biomedical Engineering, Medical Technology or related industry.
•    Must possess some organizational skills, the ability to multi-task, work under pressure and exercise good judgment.
•    Ability to communicate effectively with customers, peers and management through oral and written presentations / reports.
•    Must have some basic MS Office Skills (Word, Excel and PowerPoint) including the ability to manipulate data, build presentations, create experience sharing.
•    General PC skills, IT knowledge and LIS, HIS basic concept  
•    Travel is required within the assigned territory. Or BS in Electronics, Biomedical Engineering, Medical Technology or related field